Frequently Asked Questions

A short briefing on the house.

The Practice

One advisor, everything arranged — what we do, who we serve, and where we draw the line.

What does Greek Concierge do?

Greek Concierge is a private concierge house. Each client is attended by one dedicated advisor in Greece, who arranges everything on their behalf — the charter, the estate, the table, the occasion — drawing on the finest specialists the house keeps across the country. One hand holds the whole; the house stands behind it.

An enquiry begins with a conversation: we hear the brief, then place it in one pair of hands. Your advisor arranges each element from that point — never from a catalogue, never as a package — while the house stays close throughout.

Behind your advisor sits the network the house has built over years: yachting, private estates, aviation, weddings, gastronomy, security. Clients who prefer to deal with a specialist directly are introduced without ceremony; most find they never need to.

The practice spans the whole of Greece — from the Cyclades to the Ionian, from Mount Olympus to the southern Peloponnese.

Who will look after me — one advisor or several?

You are looked after by one advisor — a private concierge in Greece who holds the entire visit, from the first conversation to the last arrangement. Behind your advisor stands a considered circle of specialists — yachting, private estates, aviation, weddings, gastronomy, security — whose combined experience across Greece spans decades, with arrangements made, by name, for family offices, public figures, and members of royal houses.

Each discipline holds more than one specialist; your advisor matches the brief to the one best suited to it. The specialists work to your advisor, and the house stands behind every arrangement made in its name. References available, in confidence, on request.

A family arranging a single charter may prefer the yacht specialist directly; the introduction is made without ceremony, and the house keeps the relationship either way.

Do I need an introduction or membership to engage the house?

No. The house was founded as a discreet correspondence sustained through private referral, and it now also welcomes enquiries from those introduced more broadly — for a single journey, a private occasion, or a season's stay. A short note is enough to begin.

Where the house’s pages speak of members, read the word as the relationship we keep, not a threshold to cross. Membership follows the work rather than preceding it: clients who return are, in time, invited into the standing arrangement the house keeps with its members.

Every enquiry is read and answered personally, whether it arrives by referral or unannounced.

What kind of clients do you work with?

Private individuals, families, and family offices for whom Greece is the focal point of a stay — most visiting more than once a year, others for a single considered occasion: an anniversary in Hydra, a sabbatical month in the Mani, a wedding on Symi. We also work with corporate and institutional clients.

We do not arrange tour operators or packaged group travel. Households, families, and small institutional parties are served with the same discretion.

The corporate practice — retreats, board offsites, investor hosting, executive travel — is described under Corporate & Institutional.

How does the house charge?

A fee for the work, agreed in writing before the work begins — for the visit, the charter, the occasion, or the season. The house works for the client's fee rather than the supplier's commission, and the first conversation carries no charge.

The figure depends on the brief — a single dinner asks less of the house than a month across three islands — and is set out plainly once the brief is heard.

This is also what separates the house from a luxury travel agent: an agent lives on the supplier’s commission; the house works for the client. The recommendation is therefore free to be the right one — the smaller estate, the local crew, the quiet table.

Corporate engagements are contracted on their own terms, described under Corporate & Institutional.

Corporate & Institutional

Retreats, board offsites, investor hosting, and executive travel — arranged with the discretion of a family stay.

Do you work with businesses as well as private clients?

Yes. The house works with privately held businesses, family offices, and investment houses — corporate retreats, board offsites, conferences, investor hosting, client entertainment, and executive travel, arranged with the same discretion as a family stay. Each engagement is held by one advisor, drawing on the specialists in our network best suited to it.

The practice remains private in character: no packaged group travel, no theatre. A retreat or offsite reaches the principals as an arrangement, not an itinerary.

Brand partnerships — introductions to museums, foundations, and the cultural houses Greece guards most carefully — and state or royal delegations managed to protocol sit within the same practice.

Do you work alongside our family office or private staff?

Yes — and we prefer to. The house works to whatever interface a client prefers: directly with the principal, through a chief of staff or family office, or in parallel with both. Authorisations are signed at the outset so there is no ambiguity about who instructs us, who receives the file, and who settles the invoice.

Where a client is represented by a family office, we work to their procurement protocols — payment terms, vendor onboarding, documentation.

For households with staff already on the ground in Greece, we sit alongside; your advisor extends their reach rather than competes for it.

Can you arrange a corporate retreat or board offsite in Greece?

Yes. The house arranges leadership retreats and board offsites in vetted private venues — a Cycladic estate held for the week, a vineyard in the Peloponnese, a waterfront villa given over to a single team. The setting is chosen around the agenda; the advisor holding the brief attends to everything else.

For board-level meetings, secure rooms and encrypted communications are arranged, and the meeting need not appear on any calendar.

For July and August, six months’ notice is comfortable; in the shoulder seasons, three months is usually enough.

Do you host conferences, investor gatherings, and client entertainment?

Yes. Conferences and corporate events are staged in venues that are not reserved by booking — neoclassical mansions, archaeological sites opened after hours, islands held privately for an evening — with permissions and staging settled before they reach you as a question. Investor roadshows are hosted on neutral ground; client entertainment is matched to the relationship being honoured.

Team experiences — sailing in the Cyclades, gastronomy across the Peloponnese, expeditions led by classicists and chefs — are arranged on the same terms.

Executive travel between the mainland and the islands is coordinated quietly: aviation, transfers, and lodging, with the traveller’s name appearing nowhere it does not need to.

How are corporate engagements contracted?

Each engagement is agreed in writing before work begins — a project fee for the retreat, event, or programme, with supplier costs accounted for openly. We work to your procurement protocols — vendor onboarding, payment terms, documentation — and provide a single point of accounting. NDAs are signed as a matter of course.

Authorisations are set at the outset so there is no ambiguity about who instructs the house, who receives the file, and who settles the invoice.

Planning, Dining & Events

Lead times, itineraries, private dining, and weddings — how a Greek visit takes shape.

How far in advance should I begin planning?

For July and August in the Cyclades, six to nine months; the better yachts and estates are committed early. For May, June, September, and October, three months is usually enough. Last-minute travel is arranged when feasible, but the choice narrows quickly.

For private weddings or large gatherings on a specific island, allow twelve months — at that horizon, the choice of estate is often the difference between a yes and a near-miss.

How quickly will you respond once I write to you?

An enquiry received during Greek working hours is read within the hour and answered the same day. A considered response — options, lead times, and the advisor who will hold the visit — usually follows within forty-eight hours.

Clients already working with an advisor reach them directly, at any hour. First-time enquiries received overnight are answered when Athens opens.

Do you plan multi-island itineraries?

Yes. Itineraries move by yacht, by helicopter, or both, depending on the islands and the time available. A typical Cycladic route covers three to five islands over seven to ten days; Ionian and Sporades routes run to similar lengths. Each island is chosen for what it offers you.

For a first visit to Greece, we often suggest two islands and the mainland — one famous, one quiet, with a few days in Athens or the Peloponnese to bookend.

Do you arrange private dining at archaeological or heritage sites?

Selectively, and with permission. A considered set of private and protected venues across Greece opens to private dinners under arrangements that respect their conservation rules. These are not bookings; they are negotiated each time, often months in advance, and not every brief receives a yes.

Examples include the gardens of historic estates, working monasteries, the courtyards of restored mansions, and — under exceptional circumstances — a very small set of archaeological sites.

For weddings and significant celebrations, these conversations begin nine to twelve months in advance.

Can you organise a private wedding or vow renewal in Greece?

Yes — from intimate ceremonies of twelve to gatherings of three hundred or more, across the islands, the Peloponnese, and the mainland. Your advisor engages the wedding planner best suited to the venue and the family; the planner runs the day, your advisor holds the whole, and the house answers for it.

The remit covers the venue, the ceremony, civil and religious paperwork, photography and film, and accommodation for guests. Civil weddings between non-residents require six to eight weeks of paperwork; symbolic ceremonies can be arranged more quickly.

For larger weddings, twelve months’ notice is the difference between a comfortable plan and a tight one.

Do you arrange stays for families travelling with children?

Routinely — much of the practice is multi-generational. Crews and house staff are briefed on each child by name and age before arrival; nannies, swimming instructors, and paediatricians are kept within the network; and the day is planned around the youngest guest in the party.

Discretion extends to the children: photographs of minors are never taken by staff and never permitted on the channels of any specialist or supplier — a condition of working with the house.

For parties spanning ages and interests, we often propose two boats, or a boat and an estate, rather than one arrangement that asks everyone to compromise.

Yachting & Charters

Crewed yachts across the Aegean and Ionian — what is included, what to expect.

Can you charter a private yacht for the Aegean?

Yes — motor and sailing yachts from twenty metres to over eighty, across the Aegean, the Ionian, and the Saronic. Your advisor arranges the charter through the yacht specialists the house keeps closest — a considered circle whose fleets, captains, and crews we know by name. Greek-flagged yachts may begin and end charters in Greece; non-Greek flags carry EU constraints we resolve in the planning.

Crews, chefs, and tenders are matched to your preferences before boarding; the house arranges the shore side — tables, transfers, villas — around the route.

Day charters, sunset charters, and overnights at anchor are arranged on the same terms, typically from Mykonos, Santorini, Paros, Naxos, Athens, and the larger Ionian ports. For routes through Türkiye or beyond Greek waters, tell us where you would like to go and we will tell you what is possible.

What does a fully crewed charter include?

The yacht, the captain and crew, fuel for an agreed cruising plan, on-board equipment (tenders, water sports, dive gear), and standard insurance. Provisions, wines, port fees, and crew gratuities are billed separately under the standard Greek charter contract (APA) — typically thirty to thirty-five percent of the charter price.

The APA is confirmed before the charter and reconciled after disembarkation; any unspent balance is returned. Your preferences for food, wine, water sports, and pace are briefed to the chef and captain in advance.

Spa, helicopter transfers, on-shore dining, and bespoke excursions are quoted separately in writing.

How long is a typical Greek yacht charter?

Seven nights is the standard week, though charters run from three nights to voyages of two or three weeks. A week suits one island cluster well — the Cyclades, the Sporades, the Saronic, the Ionian, or the Dodecanese; routes across two clusters benefit from ten nights or more.

For a first charter, your advisor often proposes a five- to seven-night Saronic-and-Cycladic combination.

Private Estates & Villas

Off-market houses, in-residence staffing, and the difference between a rental and a private estate.

Do you secure private estates not listed on the open market?

Yes. The estates we recommend most rarely appear on rental platforms — private houses, owned by Greek and international families, made available through the network the house has built over years. We know the houses, the owners, and the staff.

Owners share their houses with us because requests are filtered carefully and the house stands behind the clients it sends. If a brief calls for something we do not have, we say so plainly and recommend what we know well nearby.

Can the villa be fully staffed during our stay?

Yes — chef, housekeeper, butler, security, drivers, childcare, fitness, in any combination, drawn from the professionals our estates specialists work with each season. References are shared in advance for any role involving direct family contact.

For longer stays, staff live in or near the estate for the duration; for shorter stays, a chef and housekeeper visiting daily is often enough.

Do you handle estate purchases for clients?

The house advises on private estate acquisitions in Greece, introducing clients to vetted legal and architectural counsel. We do not act as estate agents: the engagement is independent — introductions to off-market properties, due diligence on title and conservation status, and oversight of any renovation.

For sensitive areas — listed buildings, coastal protected zones, islands under archaeological protection — begin the conversation before making an offer.

On The Ground & Logistics

Who is at hand during a stay, and how members move between Athens and the islands.

Who looks after me during the visit?

Your advisor — the same hand that arranged the visit — looks after you directly, and is reachable at any hour, by phone or message. Specialists come and go behind them; you deal with one person, and the house stands behind every arrangement made in its name.

You are never left coordinating anyone: your advisor holds the arrangement on the ground, and the house holds the relationship. If anything falls short, one message is enough.

What happens if a flight is cancelled or weather disrupts plans?

We re-route. Aegean ferries and small flights are cancelled with little notice; your advisor re-books the leg and repositions what follows, usually within thirty minutes of the cancellation. For yacht charters, the captain decides routing on safety grounds; shore-side arrangements are then realigned around the new route.

The aim is one message, with the new plan inside it.

Can you arrange a private jet to or within Greece?

Yes. Your advisor arranges the flight through the aviation specialists within our network — light jets between Athens, Thessaloniki, and the larger islands; midsize and heavy aircraft for international legs and group travel. Customs, ground transfers, and crew accommodation are coordinated within the same arrangement.

The most common requests are Athens to Mykonos, Athens to Santorini, and inbound legs from London, Paris, Geneva, and the Gulf. Fractional and empty-leg arrangements are available for frequent travellers.

Do you handle helicopter transfers between islands?

Routinely — through the aviation specialists within our network. Aircraft are matched to the routing — typically twin-engine, flown by Greek-licensed crews. Athens to Mykonos runs about thirty-five minutes; Mykonos to Santorini, roughly twenty-five. Most larger estates and resorts have private helipads; landings elsewhere require permits secured in advance.

The operator, the aircraft registration, and the crew are confirmed on the morning of the flight.

Can you arrange close-protection security for a family?

Yes. Close protection is arranged through the security specialists within our network — former military or police officers, licensed under Greek law — and scaled to the brief: a single companion driver for a low-profile visit, a full detail for a public-figure family. Armed protection is restricted by statute and not always available.

The detail is set in writing before arrival — communication protocols, vehicles, conduct at restaurants, beaches, and ports — and your advisor coordinates directly with any security staff the family already employs.

Privacy & Confidentiality

Discretion as practice — names, records, and the data we hold.

How do you protect a client's privacy?

Privacy is the practice. Files are held on encrypted, EU-based systems with named-staff access only; we never publish member names, never post photographs of members or their stays, and never confirm or deny a relationship to third parties. NDAs are available on request; for high-profile clients we operate by default as if one is in place.

Every advisor and supplier in the network is bound to the same standard by contract — confidentiality is a condition of working with the house, not a courtesy.

The data we hold is the minimum needed for the work — identity and contact details, passport details where required by law for a flight or charter, preferences, and the history of arrangements. Files are anonymised after seven years in line with Greek tax retention rules; our Privacy Statement sets out the legal bases in full, and members may request a full export of their file, or deletion, at any moment.

Will my name appear on any reservation?

Only if you wish. By default, reservations are placed under a house alias and unmasked only where the law requires it — boarding a yacht, checking into a hotel. Restaurant tables, private events, and venue access can usually be held without your name attached at all.

Flight manifests carry your legal name by law; the meet-and-greet is handled so the public-facing handover is brief. Where full anonymity is preferred, the limits — Greek law, hotel registration, charter manifests — are discussed at the planning stage.