On The Ground & Logistics
Who is on hand during a stay, and how clients travel between Athens and the islands.
Who looks after me during the visit?
Your advisor does. That is the firm the house introduced you to, reachable at any hour by phone or message. It is the one to call at 2am in August. Other specialists come and go behind your advisor, but you deal with one advisor throughout. The engagement is between you and the advisor, on the advisor’s own terms.
One message is enough. Your advisor holds the arrangement on the ground and answers to you for it.
The house stays reachable and answers for its judgement in naming the advisor. If an advisor falls short, tell the house. The house will raise it with the advisor and offer you another introduction.
What happens if a flight is cancelled or weather disrupts plans?
Your advisor changes the route. Aegean ferries and small flights are cancelled with little notice. The advisor holding your engagement re-books that part of the journey and moves what follows, usually within 30 minutes of the cancellation. On a yacht charter, the captain decides the route on safety grounds, and your advisor adjusts the plans ashore to the new route.
The aim is one message that contains the new plan. The house chose that advisor for this kind of situation.
Can we fly by private jet to or within Greece?
Yes. The house introduces you directly to the aviation company in its network it judges right for the brief, and you contract the flight with that company on its own terms. Light jets cover Athens, Thessaloniki and the larger islands. Midsize and heavy aircraft cover international flights and group travel. The company also handles customs, ground transfers and crew accommodation.
Routes include Athens to Mykonos, Athens to Santorini, and flights into Greece from London, Paris, Geneva and the Gulf. Frequent travellers can also use fractional arrangements (owning a share of an aircraft) and empty-leg flights (seats on an aircraft that would otherwise fly without passengers) through the same company.
How long do helicopter transfers between the islands take?
A helicopter flight from Athens to Mykonos takes about 35 minutes, and from Mykonos to Santorini about 25. The house introduces you directly to the aviation company in its network it judges right for the route, and you then deal with that company yourself. Twin-engine aircraft and Greek-licensed crews are the standard on these routes.
Most larger estates and resorts have private helipads. Landing anywhere else needs a permit.
Is close-protection security available for a family?
Yes. The house introduces you directly to the security company in its network it judges right for the brief, and you deal with that company yourself. The firm is licensed under Greek law, is staffed by former military and police officers and scales its team to the brief: a single companion driver for a low-profile visit, or a full detail, meaning a complete bodyguard team, for a public-figure family. Greek law restricts armed protection, and it is not always available.
The arrangements are set in writing before arrival. They cover how the team communicates, the vehicles, and conduct at restaurants, beaches and ports. The company works directly with any security staff the family already employs.
